BoomerangTag

PRIVACY AND SECURITY

We store all personal information so that only our authorised personnel are able to have access to information about Members. It is a condition of Membership that you consent and authorise us to:

  • provide the information on your application form, and other information that you provide to us, to any third party for the purpose of providing the Services and doing all things as are reasonably necessary, incidental or beneficial in connection with the provision of the Services by us to you;
  • provide your information to our business partners and service providers so that we can conduct market research related to our Services and offer from time to time additional services and products. We will never sell or otherwise transfer your information to a third party for reasons that are not related to us providing Services to you;
  • disclose your registered information to your Family/Household Members and disclose Family/Household Members' registered information to you (if applicable), if such disclosure is incidental or ancillary to the provision of the Services by us;
  • use your personal information to provide you with information about new membership benefits or services that we may provide.

If your personal information is not provided to us then we may not be able to provide our Services to you. Information about you may be transferred to or from Australia for the above purposes. In some circumstances we may also be required by law to disclose information to a third party. We will use our reasonable endeavours to notify you if these circumstances arise; however, we will not be liable in any way for any failure to do so.

If you request us to do so and to the extent permitted or required by law, we will provide you with access to and allow you to correct the personal information about you that we hold. We may ask you to pay our costs in connection with retrieving this information at your request.

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Terms & Conditions

IMPORTANT

This document sets out the terms and conditions of your Membership under which Boomerang Tag Australia (Pty) Ltd ABN 78 142 991 473 agrees to provide the Services to you. By enrolling to become and by remaining a Member, you agree to abide by these terms and conditions. If you do not agree to abide by these terms and conditions you must notify us immediately and we will cancel your Membership.

Boomerang Tag Services:
Boomerang Tag is a member based organisation. The objective of the company is to provide benefits to members. This may be in the form of the promoted lost items retrieval service or in any other form deemed appropriate to the company and that complies with relevant state and Commonwealth legislation.

Boomerang Tag’s
We have provided Tag’s in your Welcome Kit that should be affixed to each item you wish to protect so that anyone who comes in contact with a lost or stolen item bearing the Tag can contact us using the details printed on the label.

Retrieval of a Found Item
If we are contacted by a person who has found a lost or stolen item, we will use our reasonable efforts to have the item returned to us and then forwarded to you. Return of the item to our Service Centre will be by a method of our choice. Boomerang Tag will endeavour to contact you using the provided contact details provided  to notify you that the item has been found and is being retrieved. Once the item has been received at our Service Centre we will contact you again to arrange to forward the item to you. Should we be unable to contact you using the contact details provided we will use your Emergency Contact details. If through all these avenues we are unable to contact you the found item will be stored for a minimum of six months and then disposed of if no contact has been achieved with you.

At no time will Boomerang Tag disclose your personal details to the finder of a tagged item nor will we disclose the details of the finder to you. Boomerang Tag will not arrange a personal meeting between you and the finder either. If a tagged item is found we will collect from the finder and return to you. There is a time period required to achieve this. Even if it is more convenient to you to arrange a meeting with the finder this is outside of our privacy requirements and will not be arranged.


Liability for unauthorised or fraudulent use of a Tagged mobile phone or other electronic item, whether for physical damage or damage to (or caused by) electronic data stored on a tagged devise.

  • Boomerang Tag will not be held accountable for any fraudulent or unauthorised charges debited to your Mobile Phone (or other wireless devise) account whilst the phone/ devise is being retrieved and returned to you.
  • Boomerang Tag will not be held accountable for any fraudulent use of any equipment tagged item reported found.
  • Boomerang Tag will not be held accountable for any damage caused by misuse (or fraudulent use) of any electronic data stored on any tagged item.
  • Boomerang Tag will not be held liable for any injury or damage caused by the misuse of any tagged item reported found in the interim before collection by Boomerang Tag or its agents.

LIMITATIONS OF LIABILITY
Notwithstanding anything else that we have stated in these terms and conditions, and to the extent permitted by law, we will not be responsible for any loss or damage arising in connection with the loss or theft of any tagged item except as set out in these terms and conditions.

In particular but without limitation, we will not be liable for any loss or damage that you or a Family/Household Member/ business suffer or incur as a result of any label or tag provided by us, in connection with your Membership, falling off or being removed from any item. We expressly exclude any warranty that we have any control over lost or stolen items.

Our coded Boomerang Tags are only intended to enable lost or stolen items to be identified quickly if such items are found bearing these labels or tags;

Neither you or us shall be liable to each other for a failure or delay in meeting any obligation under these terms and conditions due to strikes and/or lock-outs, acts of God, war, fire, flood, embargo, acts of government or any other cause beyond the control of whoever of us had the duty to perform. In any such event, the time for performance of obligations under this Agreement shall be extended by the same period or periods for which performance is delayed. Whoever of us is affected shall use their best endeavours to avoid or remove such causes of non-performance.

MEMBERSHIP FEES AND RENEWAL
Unless you notify us otherwise, your Membership will be renewed automatically each year, and the Membership Fee applicable for that year will be payable by you.


We will advise you of the amount of the Membership Fee payable by you at the time of your application for Membership and prior to renewal each year where possible.

Unless you advise us otherwise, we will automatically charge your nominated credit card for ongoing renewal Membership Fees or directly debit your nominated bank account, if we have an agreement with your bank that allows us to do so. Other payment options may be made available.

We will send you a Membership renewal notice at least 10 days before you are charged with the amount of any applicable renewal Membership Fee. This will give you the opportunity to advise us of another card that we should charge, or an alternative payment method agreed to by us, in respect of such fees, and will also allow you to notify us if you do not wish to renew your Membership.

You must advise us immediately if the card or bank account details provided to us for the purposes of charging your Membership Fees are no longer current.

If your Membership Fees are paid by a third party and that party does not renew your Membership, we will contact you directly to give you the option of renewing your Membership if we have your contact details. If you elect not to renew, your Membership will cease.

Membership Fees are subject to change. Your renewal notice will display the annual Membership Fee payable in respect of Membership for a particular year.

LAPSED MEMBERSHIP
If we do not receive Membership Fees by the due date, your Membership will lapse. You will no longer be entitled to the Services after your Membership has lapsed.

If an item bearing a BoomerangTag which does not have a current membership  is reported found Boomerang Tag will may retrieve the item and endeavour to contact the registered owner of the tag. If you then wish to receive the item you will be charged at the rate applicable at the time. These rates can be ascertained by contacting Boomerang Tag directly.

VARYING THESE TERMS AND CONDITIONS
We have the right to vary these terms and conditions at any time by giving you 30 days prior notice of our intention to do so. ('Notice of Variation').

If you do not agree to be bound by the terms and conditions varied in this way you may cancel your Membership by advising us within 30 days of our Notice of Variation. If you cancel your Membership within this 30-day period, you will be entitled to a pro rata refund of that part of your Membership Fee that relates to the unexpired portion of the relevant Membership year.

If you do not ask us to cancel your Membership within 30 days of a Notice of a Variation from us, you agree to be bound by the terms and conditions as varied.

Notwithstanding anything contained in this clause 14, we do not need to notify you of variations to the terms and conditions to provide for additional types of Membership or additional Services.

GENERAL PROVISIONS
The following general provisions apply:

  • This agreement and its schedules constitutes the entire agreement between us as to its subject matter and supersedes all prior understandings or agreements between us and any prior condition, warranty, indemnity or representation imposed, given or made by either of us in connection with that subject matter.
  • The failure of either party at any time to insist on performance of any provision of these terms and conditions or to fail to exercise a right under these terms and conditions is not a waiver of that party's right at any later time to insist on performance of that or any other provision of these terms and conditions or to exercise that or any other right under these terms and conditions.
  • No term in these terms and conditions shall be regarded as having been waived by a party and no breach shall be taken to have been excused by the consent of a party unless the waiver or consent was signed by the party claiming to have waived or consented.
  • If any provision in these terms and conditions is determined to be invalid or unenforceable it will be severed, however, the other provisions shall remain in full force and effect.
  • The limitations and exclusions stated in these terms and conditions are only intended to operate to the extent permitted by law. Save as expressly set out in these terms and conditions, we will not be liable to you for any special, indirect or consequential loss or damage resulting from, or caused or contributed to by, any of our acts or omissions.

FRAUDULENT USE
Any instances where Boomerang Tag has reason to believe that the system is being use in a fraudulent manner will be investigated and may result in prosecution. This applies specifically to instances where Boomerang Tag has reason to believe that a Tagged item has been deliberately reported as lost and subsequently found for the  purpose of receiving the reward.

Boomerang Tag reserves the right to withhold any reward in the event that we believe that fraudulent activity has taken place with the aim of receiving a reward.

GOVERNING LAW
These terms and conditions are governed by the laws of Western Australia.

ENQUIRIES AND COMPLAINTS
If you have any queries about your Membership, including questions about the personal information that we hold in respect of your Membership, or if you would like to make a complaint in relation to your Membership, you should either phone us or send your enquiry or complaint in writing to us at the following address:

The Manager
Boomerang Tag
PO Box 1446 West Perth, WA 6872

Ph: 1300 594 945

We will investigate all complaints. We will use our reasonable endeavours to respond to such initial complaints by phone or mail within 5 working days.

If you are not satisfied with our final decision on a privacy-related problem you can direct your complaint (if in Australia) to the Federal Privacy Commissioner, either by phone on 1800 620 241 or by mail to GPO Box 5218, Sydney NSW 1042.


Contact Details:
Boomerang Tag  Australia (Pty)  Limited  ABN 78 142 991 473
Telephone: 1300 594 495 (24 hours a day, 7 days a week)
Mailing Address: PO Box 1446, West Perth, WA 6872
Website: www.boomerangtag.com
e-mail: enquiries@boomerangtag.com

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